Beware! Bluehost.com
BEWARE! BLUEHOST.COM
Reliability: BAD
Stability: BAD
Support: BAD
I've been running my Web for business on Bluehost.com for about 6 months. During this time, I encountered a lot of server down problems. I was very concerned about unstability and worried about how may more problems may have happened in addition to my findings.
I just kept my account because it's still being developed and there was not a heavy traffic yet. However, I lost my database data partially because of the server problem.
They couldn't restore it because their backup files were all bad, and none of them contained correct DB data. I lost six months of my work. Of course, I had made my own backups through the control panel; however, all of them were bad too. I was not able to find any backup that contains good DB data. Total loss!!
Their support is bad. I contacted them many times through phones and emails for the db problem, but for 19hours, they didn't respond to my request, and I had to talk to upper management regarding the matter.
One more example of a bad support. About two months ago, I called the Support and was complaining about unstability, and the person I talked with said, "What kinds of services do you expect for $7.99?"
BEWARE! BLUEHOST.COM
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